How Around The Clock Answering Services Can Save Your Business And Your Marriage
Posted on: 16 January 2015
Meeting the needs of all of your customers can be a never-ending, exhausting job. With everything you have to keep up with—the books, the product, manufacturing, advertising, employees and so on—how do you meet the needs of every single customer that walks through your door, whether physically or electronically? The answer is around the clock answering services. Having someone available to answer phones and talk to customers 24 hours a day is the only way to reach the needs of every customer. Here are a few ways that around the clock answering services can better your business in ways you may have never thought of.
No More Lost Sales
With someone available 24 hours a day, you will never miss a potential sale. Most people who call with questions about a product will not call more than once if they are not committed already. Being able to answer those questions the first time they call will allow you to catch and hook those potential customers who are still on the fence.
No More Wasted Time on Pointless Phone Calls
When you have to spend your days answering phone calls, you probably feel like you are wasting a lot of time with people who don't necessarily need to talk to you. Answering services can take these calls for you and direct them to where they need to go. That way all of your calls will be screened and you'll only be answering the calls that truly need to come to you instead of wasting time with telemarketers.
More Time with Family and Friends
Everyone knows that the more time you spend on the phone, the less time you spend with family and friends. How often does your spouse or your roommate or your friend call and ask when you'll be home, but you just can't get off the phone? Let a 24-hour answering service take over so that you truly can punch out at 5:00 instead of 6 or 7. You'll be thanking them when your marriage or your friendship is saved.
Always Be Available
Just because you don't want to be at the office past 5:00 doesn't mean that you don't want to be reachable in case of an emergency. When you use 24-hour answering services, you can provide your cell phone number so that if anything goes wrong, you are available to put out fires. This way you don't have to give out your personal number to every customer and employee, but you can simply be transferred from the answering service to your cell or home number.
Around-the-clock answering services are a great way to expand your business and keep your customers happy. No more lost sales, no more wasted time on pointless phone calls, more time with family and friends, and always being available for emergencies are just a few reasons why answering services are the answer for your business.
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